[RKDinOKC]

It's been my experience that with most body shops if you strike up some kind of friendly rapport with the shop dudes, and only infer that you expect them to do the best job possible and in a timely manner by NOT mentioning that you expect anything, then they will go out of their way to make you a happy customer.

And when they call with some unbeknownst complication (they always have unplanned, unbeknownst complications) be surprised and understanding, and let them know you are glad they caught the problem and to let you know when it's done.

Be happy to hear from them, and for God's sake, don't call, visit, or bug them as that shows you don't trust them or their work so they will do the poor job you expect.