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You need to get one of the "good" technicians out to look at the connection to the transformer. My parents house had this problem. The "good" technician diagnosed the problem, detailed what needed to be fixed, etc. The crappy ones came out and said they couldn't find a problem. My father took the written report to them, and they then "figured out" what was wrong and fixed it.
It was a poorly tightened "hot" on one of his phases. The wire was burned. The wire had to be clipped and then put into a spare connector and tightened properly. It sounds like you have the same problem.
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James
The pessimist complains about the wind; the optimist expects it to change; the engineer adjusts the sails.- William Arthur Ward (1921-1994)
Red-beard for President, 2020
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