Quote:
Originally Posted by GH85Carrera
Dave, years ago I got a new computer that was just fine except the cooling fan sounded like it was in turbo mode. It was screaming. I called tech support and they started with the stupid list. They wanted me to unplug the speakers! I told them it was not the speakers it was the fan and the problem was the motherboard. Since it was brand new they sent over a technician. He got the same tech support BS but he had to disable the speakers, and waste 30 minutes. I was laughing at the stupidity. He finally got it bumped up to a level to get a new motherboard shipped in. They wasted a ton of time and money.
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There was an email waiting for me from Viewsonic this morning.
Excerpt:
"I understand your ViewSonic unit still has the issues after doing all the troubleshooting procedure. I will be glad to assist you with your concern.
It is determined that your unit needs to be repaired."
Are they outsourcing the form letters too?
At least I get to move forward and get this thing shipped off.