[slodave]

Kaiser Permanente can kiss my ass. I had to switch from a PPO to HMO a few years ago because the premiums were getting out of hand. Without going into too many details, I have yet to use Kaiser, but they will send me a survey in the mail periodically and call. I toss the surveys and thought that I was off the call list. About 3 weeks ago, I started getting calls in the evening, every other night. I never answered, but always from the same number. I finally Googled the number a few days ago and found out it was Kaiser - which I had assumed. Last night I lost it and called my dad to tell him that this needs to stop or I need to switch insurance co's. He tells me to answer the call and answer with "I can't answer that" to all the questions, I don't want to do this, as I told them to stop calling the last time this happened - before, the calls just stopped. I am sitting in my moms kitchen this evening and I hear my dad answer his phone. It's Kaiser and they are looking for me! I know it's Kaiser because I hear my dad say "Yes, he's actually here right now but is very angry with you and wants these calls to stop. From what I gather, the person on the other end could not make that happen. My dad asked him for the supervisor and while on hold, the call dropped. My dad told me that this was the third time they have called him looking for me.

I understand that this is probably a third party service making the calls on behalf of Kaiser, but there's an easy way to tell if the patient has actually used the effn services! It's very easy to add a few lines of computer code that will parse out those patient's that show no active record in the system. I can't answer your damn survey, because I have never used your services! Leave me alone!