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Phone calls require that two people are able to engage at the exact same time to exchange information.
By communicating via text, people can respond when they are able and are not beholden to the recipient being available. In addition, text messaging can be done in situations where talking would be impractical, impolite, or impossible.
For instance, I am watching Breaking Bad on Netflix right now. I'm also posting on PPOT and carrying on two different text message conversations. That's four things at once. If I was talking, I would only be able to do one thing at a time.
For the record, texting and driving is bad.
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