We could also turn this around and focus the "skills and personality style" of the people running the joint.
I see "Bosses" who year basically boss people around.
I see "Supervisors" who let people do their work without micromanaging them, nudging the wheel and keeping the car out of the weeds and on track.
I see "Leaders" who grow people, and make people want to learn and follow and receive due recognition.
Imagine a battlefield and your team is going to have to take a hill, with enemy machine gun fire raining down on you, and you're the Head Guy that has to direct his troops. Do you Boss them, Supervise them, or Lead them?
Theory X and Theory Y management styles comes to mind:
Good info and lots of data on Theory X and Theory Y management styles.
Unit 96
My last place of work was very very much "The beatings shall continue until the moral improves" The BOSS ruled by fear, and employees did the same in-efficient process they'd done for 20-30 years with zero Methods engineering or Lean or Quality improvements.
While there, we didn't even have a group meeting in 9 months, no communication between the boss and slave servants, none zero zip, in the 9 months I was there. Also when I asked for an employee review at 90 days, nope, 6 months, nope, 7 then 8 months? Nope. "I don't have time to give you feed-back" is what Al told me.............wow, that was a motivator. I left at 9 months.