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Everyone has some horror stories about stealerships. My own MIL has a Mercedes. She took it in for her last warranty service. They called and said her front brake rotors were shot and she need new rotors and pads and the calipers need to be replaced. I called BS on the entire thing and told then NO! They did the rest of the service and actually had a sticker on the paperwork that the brake repair was not done against their advice. I got it home and took the wheels off and check it out and it was in great shape with well over 1/2 the pad life left. She has been driving it for three years more and has yet to have her brakes worked on.
I should have called the dealers association and the TV stations about it. I just let it drop.
I heard they fired that service manager shortly after.
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Glen
49 Year member of the Porsche Club of America
1985 911 Carrera; 2017 Macan
1986 El Camino with Fuel Injected 350 Crate Engine
My Motto: I will never be too old to have a happy childhood!
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