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Jim,
Is it a Schlage? Some of those require you to turn the part (the whole thing) where the release hole is and the whole knob will come out. Turn and pull on the knob at the same time. YOu have to pull on the inside knob usually. YOu turn it and might have to poke the release with with a screwdriver. Try that. I am sure you already poked on it and it did nothing, then you must turn it. it will turn. YOu might have to get through years of grime.
Last edited by look 171; 04-15-2012 at 10:33 PM..
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