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No offense Chris.
You don't always get a pass if you let someone screw up. If you had reason to believe the project was in jeopardy you have some accountability. You had to know that their was a date, that once missed, if testing failed the project was toast.
Don't get me wrong, based on your previous postings you are the kind of guy that I would love to have in my group or be able to work with.
One day one of my sales guys tells me he increased an order by $400,000 by promising a retail program for the customer.
Problem was the 2 possible scopes dictated 2 different production/manufacturing processes.
Told him I needed the numbers as soon as possible so I could line up the correct vendors and build a plan.
Asked him every few days, "I'm working on it" he would say.
I knew things were getting tight since the street date for the product was getting close.
Sales guy finally gets the info I need but now it's too late to get it done the way it needs to be done and we risk losing a **** ton of money.
Tell him he needs to push the date, what he needs is not possible. He says the date can't be pushed, if we try we lose the 400k.
I start to tell him tough ****, he's screwed and it dawned on me. There is no way in hell that my CEO is going to accept losing $400,000 because I could not get it done. The fact that it's the sales guys fault did not matter. I'm the one that did not get it done.
I called in every favor I could and only missed the launch date by 1 day.
We collected on the increased order.
I learned a valuable lesson. That's the last time I let someone put me in that position.
I make my schedules, I put in red flag dates, you miss my red flag dates and I escalate.
I will no longer put my job at risk for someone else's f ups.
I make it their bosses problem and guess what, **** gets done.
__________________
"I want my two dollars"
"Goodbye and thanks for the fish"
"Proud Member and Supporter of the YWL"
"Brandon Won"
Last edited by stomachmonkey; 05-03-2012 at 09:08 PM..
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