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Will do. Unfortunately, my mom in law had to do this all by herself as I was busy traveling when all of this happened. We are now waiting to hear back when another inspector from the insurance agency can make time to take the car into yet another shop and have a look to see if he can figure out what is going on. I am hoping that I can accompany them on that visit to make sure she does not get taken advantage of and the mechanics respond to my inquiries. As soon as I have any additional information, I will post it up here.
Thank you all for your help and advice!
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Now: 2013 Cayenne GTS
Ex: 1999 C2, 2004 Cayenne Turbo, 2002 C4S, 1999 BMW M Z3 Coupe, 2013 Audi RS5
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