[Zeke]

If it's your MIL and she is having steering problems, I would file a report about this with whatever agency oversees this work. It's unconscionable and downright dangerous to send someone back out on the roads with a car that is not repaired correctly or completely repaired.

This may have something to do with the fact that she is a woman, but it damn well should not! But, if you have to play the gender card, play it.

A car that does not return the front wheels to center with no input is dangerous to drive. Think about it.