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Head416 Head416 is offline
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Join Date: Oct 2006
Location: Los Angeles, CA
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It sounds like you have a legitimate complaint about your experience, but it sounds to me like it's of a "customer dissatisfaction" nature.

Quote:
Originally Posted by bivenator View Post
Here is where the mistakes were made. IMHO

The initial diagnosis of appendicitis was incorrect. The only symptoms that my wife exhibited matching appendicitis was non specific abdominal pain. It was peri-umbilical and when a proper abdominal exam was given the mass was palpable on the left side.
I don't see this as a mistake. The initial diagnosis is step one to identifying the problem, just like if you hear a funny noise come from your 911 you have to start with your first guess and go from there.


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The NP was dead set on getting that appendix out despite many signs pointing to a different diagnosis.
You had the option to agree or disagree with the recommended treatment, or to get a second opinion. The appropriate response here is a customer feedback form.


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The only time an MD saw her was when the surgeon appeared at our insistence.
You did your job here. I agree that it is annoying that it can sometimes be very difficult to talk to the people you want to talk to. I also understand that if they jumped for every patient that wants a consult that would consume all their time.


Quote:
The CT scan findings were incorrect. How can you miss an 8cm mass?
I can't really comment on this part, I'm not a doctor. But I question when inaccuracy becomes malpractice. I'm guessing not until they've removed some part of your body that you should have kept.
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Aaron
'81 911SC RoW Targa
Old 06-05-2012, 11:41 AM
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