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Thanks for the link John. I don't think it's the plastic rollers, because I could see that they were intact. In fact, I had to put the window back on the rollers, because it had come off.
The thing I noticed when the window was off the plastic rollers was that the front scissor arm moved up and down freely, while the back arm was fixed and only moved if I operated the motor. I wanted to find out if that was expected or not.
Unfortunately, I can't remove the window motor and scissor assembly out this week. So I'll probably have to wait until next weekend to see what is going on.
Thanks,
oreke
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