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Tobra Tobra is offline
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Join Date: Aug 2005
Location: Carmichael, CA
Posts: 53,773
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GD Electronic Health Record makes me want to pop a cap in somebody

This was supposed to make things easier, save time, better living through tecnnology and all that crap, has not been playing out like that.

There are two "portals"(bunch of freakin' trekkies name this stuff), one to accfess imaging, radiographs, MRIs, bone scans and what not, one to look at hospital stuff, labs, dictated notes, that sort of thing.

I am logged in, trying to look at radiographs, but it ain't happenin', so I figure I can just look at the report, despite the fact that a picture is worth a thousand words, and I have no interest in reading that much, I just want to look at one little thing and see if the bone is turning to fetid goo, which I highly suspect is going on. Gives me an error message, something wrong with your account(that is currently logged in on the other side)

Call the number you call when this happens, that I don't need on speed dial because I seem to call it frequently. Talk to the guy, who can't figure it out, talk to the smarter guy, who figures out that they changed my password to access the system, in JUNE. Getting pretty close to the middle of July, and with Bastille Day right around the corner, you would think that if they changed my password in June, I would have noticed it one of the 50 GD times I have logged into that account since they changed it, or one would suspect I would.

Smarter guy can't make it go with the equipment available at this time, has to get the security team on it, will call them, and they will call me back. He gives me my office number, can they call that number after eight?. No, I won't be there, I will be at the hospital, or driving around, and I don't answer the phone when I am driving around, because even if I had a headset, it is a bad idea to be talking on the phone when you are driving around. I ask if I can call them, no I can't. They have a number, right? Well yes, but they have to call you and they won't be there until after eight anyway.

Is it any wonder I am a luddite?
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Old 07-10-2012, 06:28 AM
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