[Jay Laifman]

I have a complaint about Porsche. I've taken my Porsches to an independent shop forever. Well, now my 2000 Boxster S keys are not working - not even from the real key in the door. My mechanic says he needs the learning codes from Porsche to diagnose and fix it, and Porsche won't give them out like they used to. I guess they used to give them out if they were provided with a copy of the title and driver's license.

I called PCNA. They were no help. They said they rely on the dealers to provide that type of "technical" assistance. They even seemed to imply that the dealer might not give out the codes, but do the work.

So, I called two local dealers. Only one has returned my call so far. He said that I would have to bring the car in and they would have to scan it - and that he could not do it from the VIN. He was a bit cagey about whether or not he would charge me for this "service."

Sure sounds like an antitrust violation to me.

When I hear from the next dealer, I'll push harder on whether or not they will do it without charge.