[epbrown]

I'm a great listener - it's mentioned all the time by friends and co-workers. I can come back with things mentioned in passing from years ago, which always startles people. I remember telling a co-worker when "Quigley Down Under" came out on DVD and her jaw dropped - she'd told me in passing about 5 years before that it was her husband's favorite movie. People want you to focus on them while they're talking, but they don't really expect you to pay attention to what they're saying.