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Baz Baz is online now
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Join Date: Sep 2008
Location: New Smyrna Beach, Florida
Posts: 46,647
Garage
Quote:
Originally Posted by DanielDudley View Post
The neighbor figured it out because you spoke up. If you had told your new potential customer that it looked like his car was going to need 2,500 $ worth of work, do you want me to book you an appointment, he would have figured it out as well.

First thing I do is mention price when I want to separate the serious from the time wasters.
Dan that's a good point. And we both know that approach is a "tool" for us - not necessary for all clients...only those who produce red flags.

I divide all clients into 2 distinct groups:

Collaborators
and
Competitors

The first group we want. The second group....eh....not so much
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Old 08-03-2012, 06:21 AM
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