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Native SOUTHERN Californian. Moved to Seattle in 1993. I worked up there only 9 months. The thought that Californians are laid back and lazy? HECK no. The people that I worked with up there had zero motivation to work. They started clearing off their desks 15 minutes to closing. I worked for Ralieg bicycles on the customer service desk. I was first blown away that it wasn't called the ORDER desk. The staff wouldn't put a call on hold to let another customer know that they would be with them in a minute. They wouldn't try to increase an order ! WTH you have someone spending $$$ with you and you don't ask " Would you like fries with that?"
I was asked how my orders where larger than the others. I was asked what could be done to increase sales. I printed 10 items to ask the customer if they needed as easy upsells. NOT once did I here anyone of them try. ( YES there was commision paid!) Just read and repeat!!!
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" Formerly we suffered from crime. Today we suffer from laws" (55-120) Tacitus
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