Quote:
Originally Posted by red-beard
Sent two knives in for service last week to Kershaw. In both cases, the little lock has broken. One also needs sharpening. We'll see when they come back.
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I have a Shun chef knife that didn't like a chicken bone. I sent it in and about 4 weeks later got back what I think is a new knife. No questions asked - filled out the form, mailed it in, they shipped it back. Same parent company.