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"So very sorry. Get it fixed then send me the bill."
Is PDR and spot touch up an option? I bought a BMW with a quarter sized spot on the hood that had been sanded down to the primer by the PO. Guy who worked in the little tent behind the BMW dealership airbrushed and blended it for $100. It was the most incredible thing I'd ever seen. I was prepared for it to be a big improvement, but it was truly undetectable when he was done.
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Lee
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