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They don't make money on quick fixes, they make money on several days of shop-rate time not actually working on your car. My local Honda dealership, from which two of our new cars have come from over the years, is in a new building with a huge shop area, lots of light and very stylish. Many expensive white guys in dress shirts and ties working the parts and service counters too. None of this comes cheap. If they change the bad coil it's about a hundred bucks but if they fuss around and pretend not to know what the problem is and keep your car for two days then it's 200 bucks. Oh, and they aren't interested in fixing a 236,000-mile car, they want you to think it's finally gone kaputt and buy a new one.
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