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My parents were very strict about manners & it has served me well. It takes a lot of patience to pass it on to my kids without using the back of my hand, especially at the dinner table. Sometimes I have to excuse myself so I don't erupt & ruin everyones dinner. The irritation is my problem, but I get my point across without resorting to the same measures my dad did.
Very little the public does anymore surprises me. If I extend a courtesy & am not acknowledged the most I'll do is say "your welcome". I always keep in mind that there are a lot of unstable folks with nothing to lose looking for an excuse to unload.
I take rudeness at work personally. I realize people have bad days, but if there's a pattern, I'll ask why, I'm not bashful. Nice play Moses, I doubt I would have been that quick.
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Paul
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