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Jump to another company. I got fed up with my lackluster long-term Nationwide agent years back. he started pulling the same lazy routine--not retuning calls, etc. I called the carrier direct. Told them about the crappy service I was receiving from the local agent. The agent called me the next day--" I heard you had some questions regarding your polciy, and rates? How can I help" Too late, I already switched. New agent/company has been top-notch.
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Eric
83 911SC/83 944
bunch of Honda 750s
69 Chevrolet C-20 Longhorn (family heirloom)
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