[stealthn]

Originally Posted by kiwiokie

When the highly trained customer support person on the telephone asks me "Sir is there anything else we can help you with today?" when they have been completely incapable at solving the problem that caused me to call in the first place. What makes companies think politeness is more important to the customer than knowledge or ability?

DUDE!, you just added to my list, that is SO true, `yes I am useless sir, and cannot do my job whatsoever, would you like me to not do it again for you?"