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Registered
Join Date: Jun 2007
Location: Lake Oswego, OR
Posts: 6,265
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I have had great success with posting an "offhand" comment on companies facebook pages. Nothing inflammatory (pun not intended) just something that highlights the situation and gets their attention.
"I purchased XYZ 18 months ago and was surprised that it failed..."
You WILL get a response.
Have fun with this. The internet really does bring power to the individual.
Larry
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