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Took my F-150 in for lower ball joints and front end alignment. When I got it back, I felt like I was driving on a NASCAR track when I was on a straight road. I had to keep holding the wheel to the left to keep it out of the ditch. They had obviously not done the alignment after installing the ball joints. I called the shop, explained the problem and dropped the truck off the next morning and went on to work. They called and my wife went to pick it up. When I got home, I asked what they said. They told her that the alignment was just fine, it was only a low right front tire causing the problem. What they didn't know was that I had aired all four tires to 34 lbs. the night before.
So, rather than admit a botched job, they fixed the problem and lied about the cause. There was no extra charge, but the sloppiness and lack of honesty was surprising, even for a mechanic.
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