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Could be an honest mistake; lack of good communication between departments. Who did you pay the money to?
Compile all correspondence between you and the rental company...call and speak to a supervisor..submit all copies and ask them to take care of this matter ASAP and provide you with a copy of the transcript between them and the credit reporting agencies.
Give them a week...check in on it...if not resolved, a quick call to an attorney may be in order.
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1986 3.2 Carrera
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