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As far as I know, the latch isn't adjustable. Perhaps, the sensor that the latch moves when it is closed has broken. One way to test this is to open the top and use your finger to push the sensor up or in. When done, the windows should move up. If they don't then the sensor itself needs replacing.
If only one of the windows doesn't drop when you open the door, the most likely the door's window regulator has broken.
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