SALES........
If you are not currently in - or have had experience in.....SALES..........you no doubt have a POV which is not as relevant.
With that in mind I will elaborate......
In SALES......(as in LOVE and WAR)....all's fair.
Folks who work in SALES (whether the installation contractor, the person doing the calling, or the guy in the Bahamas) ALL KNOW THE PROGRAM.
All is fair.
It goes with the territory.
If a person does not like it - they can select another way to make a living.
I'm sorry but that is the bottom line here.
Carry on gentlemen...