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Stijn!!
Quote:
Originally Posted by Porsche-poor
how to lose my business in as few steps as possible....
1. some how turn off my managed virus protection.
2. tell me you pulled a ticket and will get backto me as soon as possible.
3. business contact sends email telling me that by the end of the month they are canceling the service.
4. tech support takes three hours to figure out that ops we turned it off on accident.
5. tech support has no idea about service change email.
Some where between 2 & 3 we moved it all to another serivce.........
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That sound like a simple way to lose some business. Next they need to send a large bill for all that great service.
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Glen
49 Year member of the Porsche Club of America
1985 911 Carrera; 2017 Macan
1986 El Camino with Fuel Injected 350 Crate Engine
My Motto: I will never be too old to have a happy childhood!
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