Quote:
Originally Posted by onewhippedpuppy
Ask around for a good shop and take your vehicles there, and only there. Don't shop on price, find a good shop and stick with them. I've had fantastic luck with a Firestone Store that's a block from my house, I use them exclusively for the few things that I don't DIY like tires and alignments. Prices are fair and they do great work, they even request to take extra time with the more expensive cars to reduce the risk of damage.
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Yup, I had a place that did good work, owner died, chain store buy out - work went to crap. I started DIY as much as possible. The local dealer has hired a guy who used to run his own indie shop that I also trusted - but was too far away. Now that he's working on my car if I take it to the dealer, the dealer has been the place I go. Although I do most of the work meself these days anyway.
Even with chains, each shop has its own crew and manager, and it can vary.