[Seahawk]

Kobayashi Maru, Dog.

As a life-long Giants fan I feel your pain.

You did two things wrong before the games even began: Signed up without a trial period or having the contract sent to you for review (which they will do, including available channels and packages) and believed that an automatic CC payment was a real requirement - it never is.

So, change the rules.

Cancel the CC number, whatever. NYPorsche is quite correct: Call Dish back and inform them of that. But also tell them you want to make it right, you are willing to work with them.

Make it their problem: Ask them how do you get your beloved Giants at the lowest cost so Dish makes money and you get to watch your guys?

Make it personal. It works. Make sure you let them know that it was a misunderstanding, that the person taking your order didn't lie, but was in error.

Now, they are going to tell you the packages are sacrosanct, that the Giants only exist with the basic offering plus whatever sports offering required.

That may be, but the PRICE is negotiable.

Keep raising the bar, politely, until you either get satisfaction or eat the credit ding.

That is about it, Doc.

My favorite Giant in the 70's was Chris Edward Speier.