[Por_sha911]

First of all, ALL call centers digitally record every call and keep them for many years so they can prove you enrolled or agreed to whatever. Demand to speak to a supervisor. Tell them you want them to make the recording of the call available to you. They won't want to let you hear the call but they can review it (it takes just a few minutes to find and pull the call). If they won't let you out of the contract, ask for their supervisor and with each person saying "no" ask for their supervisor. Eventually you will get to escalation. Never let them say they will call you back. If the supervisor is not available, "I'll hold". Make yourself enough of a pest and they will realize you aren't going to go away and try to come up with a resolution.

If they refuse to budge, call your credit card company and tell them you want to dispute a charge as fraud. Insist on filing an official complaint on the merchant due to fraudulent promises of service. The credit card company will do an investigation. If Dish tries to ding your credit you have proof that you are in a dispute and you are able to add your side to the credit report so you can include what happened and it will wash out the ding if you have good credit otherwise.

illegitimi non carborundum