[Icemaster]

It's an insurance company, ironically. Have my house and auto thru them.

I've asked when we're going to fire them as a client, unfortunately it's not up to me, my boss, or my VP. I and my current team are only the latest in a long line of staff that have been forced to work with these people and have been called the bottom of the barrell. We went into this expecting a certain level of abuse, but this exceeded anything we had imagined.

I take less crap than the rest of the PM's on my team, so I'm not surprised that they had a problem when they were forced to toe the line. Listening to some of the recorded meetings we've had is almost humorous.