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Need advice on VCT
I recently had VCT installed (270 sq ft). Once finished there were huge long bumps (like speed bumps) which were very obvious and ugly. I originally scheduled 2 days but the company cut me short to “finish another job” putting this job to a “one day” completion. As soon as the installers arrived they started tearing up the old vinyl, cleaned (swept), spread a filler (mud looking liquid), dried it, glue, then VCT tile. When I mentioned the bumps I was told “Sorry, that how your floor is, nothing we can do”. When asked about unevenness early on I was told they would level it. Is this the norm to have big bumps? They did not use a level, 2x4, machine or cement to straighten this out. Is this the norm for tile work? Had I been informed early on I could have had options. The job has not been fully paid for. Any advice?
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