Doctors are like any service provider, how well they communicate and treat me is just part of my rational for doing business with them.
I have been shopping for doctors to do my inevitable hip replacement. This is a huge deal to me: this is not a trivial surgery and I have found the Doc that best meets my needs.
I usually break things down in threes: Prep, Execution and Follow-up. I found a Doc that was able to mesh top scores in each area. The nicest Doc on the planet that can't carve a turkey is no good to me.
I will say this: The "mood" in the doctors office is the absolute best tell on the caliber of service provider you are dealing with. Talent attracts talent at all levels. My dentist has the absolutely best office environment imaginable. She hires great people and the place is a joy with minimal wait times.
BTW, if I showed you a picture of my left foot, you'd probably faint
