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With networked video, there's a million things that could be wrong.
If you're seeing crappy video remotely from phone, home, and another good network connection, the problem is probably on site.
Check your internet connection on site, it probably has ****ty upload bandwidth. Very common problem, as ISPs focus on download bandwidth. Spend more for better connection.
Check if your camera can encode highly compressed h264 video, the current state of the art. Play with the quality / size settings. If you've got some old camera, you need a new one with h264 (and maybe even h265, which is coming out this year, twice as good compression). This will require much less internet bandwidth for the same quality of video.
Also, it could be the service provider on either end of your connection, de-prioritizing video packets. Not much you can do about that. They all do it to some extent.
If the camera has a wifi link, try changing channels, you might have noise or competition on the channel you picked. Try using a wifi scanner app on your phone to find an empty channel.
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