[Rick Lee]

I pretty much only use it when on my way to a meeting to let them know I'm on the way, running late, etc. Otherwise, only with customers I know very well and will not misinterpret anything.

Yesterday a customer (I know well) emailed me through her iPhone, said she and her asst. were going to "double tag team their boss" to get this budget approved. I replied, "I'll leave that one alone." Could have been risky to write that to someone I don't know well.