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It'll be legen-waitforit
Join Date: Jan 2002
Location: Calgary, Canada
Posts: 7,058
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Quote:
Originally Posted by Gogar
Let the customer decide how they want to communicate with you.
Texting is ok, but texts can actually get misinterpreted a lot more than you think because the reader of the text applies the 'tone' of their choosing.
Like, when your wife texts you a question and you text back "Sure, whatever." and she looses her mind because she reads "SURE. WHATEVER." for example.
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Excellent response - well said
__________________
Bob James
06 Cayman S - Money Penny
18 Macan GTS
Gone: 79 911SC, 83 944, 05 Cayenne Turbo, 10 Panamera Turbo
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