[Mike80911]

With USPS a claim will only be accepted if the shipper purchased insurance. I shipped an I Phone to Europe and thought that by placing the contents value in the space provided that added insurance as with UPS. Of course the phone never arrived and when I tried to make a claim they not only said they were not responsible for it once it left the US but that it was not insured.
If the person that shipped that to you added insurance you should make a claim te box is damaged and that is usually the factor that decides if it is their fault or not.