You might want to read the saga of my son's war with Safeco Insurance over a hit and run accident involving his 951:
Safeco Insurance Sucks |
He ended up with a half-reasonable settlement but it took months and months and we had to fight Safeco every step of the way. The whole thing was a real education for me.
Insurance companies are very nearly the lowest form of life, following only lawyers, politicians and used car salesmen. They exist solely to increase profits for their shareholders and if they have to screw over a policy holder to increase profits, well, tough luck, bro.