[Wilywilly]

The value in a service contract is getting a preferential service call if it goes on the fritz. Seems like if they break down it's always in the middle of the hottest heat wave of the season and getting guaranteed same day service as opposed to having to wait for a couple or more days before a service tech comes out is worth far more than the annual cost of a service contract. When they go on the fritz it usually happens when the units are stressed to the max and a lot of other customers have problems then too.