[masraum]

Is there a way to log into a verizon webpage to see the email? I bet there is, most accounts these days have that. It's possible that Verizon is sticking them in a SPAM folder that, because it is on their server, your email app doesn't give you visibility to.

The second option is that something has happened on the quilting websites so she's not getting the emails. You could try going to the sites, and turning her email updates off and back on or changing them to another email account and then changing them back, both for testing (does the other account receive the email) and as a sort of reset.