Quote:
Originally Posted by aigel
Makes no sense at all, yelling at some poor Indian schmuck that's working the phone. Like it is his fault, or he is going to change something. Now your misery just spread around the world and you ruined another guy's day as well.
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yes, it is sad, isn't it?
I asked him to do certain things - like boost my call to another tech and he refused - I have always gotten another tech before & he also failed to explain why he was not doing that
he also did some passive-aggresive things that did not endear himself to me
like it or not, he is in the same position as the waitstaff at an eatery - he is the customer interface; if there is a problem not of his making then he should explain why he cannot resolve the problem
otherwise, get a job in the fast food industry