[widgeon13]

There are some places where this actually works. Ritz Carlton comes to mind. You may pay for it but they certainly seem sincere. When you ask a RC employee for assistance they always respond "my pleasure". If you ask for directions they most always will actually take you where you want to go on the property. It is not failsafe but it has been my experience. (I'm certain someone with immediately disagree) Excellent!!

Most other places and you are dead on, it's just a facade. And a very transparent one at that.