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Amail Amail is offline
Takin' hard left turns
 
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Join Date: Dec 2004
Location: So Cal
Posts: 1,412
Very interesting read. We're currently going thru "soft skills" training at the office, and listening skills is an important part of that. I forwarded your link to the facilitator hoping she would use that in future trainings.
Old 11-05-2013, 07:45 AM
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