Quote:
Originally Posted by onewhippedpuppy
Your 4Runner is a Sport package with the XREAS shocks, which are hydraulic cross linked shocks. Definitely not your standard shocks, and replacing them with new XREAS shocks is expensive. So either they would have charged you a lot of money to rehab your existing hydraulic suspension system, or swapped them out to standard shocks. Either way they should have talked through it with you. I wonder if they didn't mis-charge you for replacing standard shocks, the tech didn't do the work because he couldn't, then they just charged you anyway. It might be shady or it might just be a total lack of communication between the tech and service advisor, which seems to be standard.
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I don't have the receipt in front of me.
Funny that you mentioned the XREAS (which I did not know about when my wife took the 4Runner in): I have been doing a lot of research on upgrading the suspension, etc. and have just gotten smart on the XREAS.
That is when I started asking questions! The rear shocks seem to be the issue.
I know, I'm an idiot.
Any way, thanks for your input.