|
There was a story on CNN or some other sometime back where they showed a room full of tech supports in some old run down building in India providing tech support for a software company.
I have talked to those folks (Indian tech support) numerous times and it's like they go down a punch list of things...it might take you four or five calls before they get it right. By then I'm ready tear the stuff all out and get two coffee cans an a string instead! If you call during US business hours, you may get an US based tech who may help you fix it the first time!
Never call AOL tech support after 5PM PST or you'll be talking to India too!
|