[Rick Lee]

I'm more worried about dealer incompetence than dishonesty. Their techs are usually very young and right out of factory training. How anyone could think a dealer service record is better than an independent is beyond me. Most independents cut their teeth at dealerships before striking out on their own. And don't even get me started about the service advisors. Well, at least a few of them have recognized pretty quickly that I'm not a know-nothing about cars and any BS would be instantly detected and vocally discussed.