[onewhippedpuppy]

Originally Posted by Rick Lee

I'm more worried about dealer incompetence than dishonesty. Their techs are usually very young and right out of factory training. How anyone could think a dealer service record is better than an independent is beyond me. Most independents cut their teeth at dealerships before striking out on their own. And don't even get me started about the service advisors. Well, at least a few of them have recognized pretty quickly that I'm not a know-nothing about cars and any BS would be instantly detected and vocally discussed.

Yup. The local BMW indie of choice is a former award winning master tech. Fantastic guy who normally has a two week wait, though he typically will fit in emergency jobs quicker. Same deal with the Porsche indie, I heard stories of our local dealership throwing large amounts of money at him to lure him back but he didn't care for the BS.